Privacy Policy

This Privacy Policy explains how Melon D&D Studio ("we", "us") collects, uses and protects your personal data when you visit this website or contact us. We process personal data in line with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where it applies.

1. Data we collect

  • Contact details you send us through the contact form, email or messengers: name, email, phone number and the content of your message.
  • Technical data collected automatically: IP address, browser and device type, pages visited and time of visit.
  • Data stored in cookies — see our Cookies Policy.

2. Why we use it

  • to answer your enquiry and prepare a proposal (legal basis: steps prior to entering into a contract);
  • to provide our services under an agreement with you (performance of a contract);
  • to keep the website secure and understand how it is used (legitimate interests);
  • to send you marketing messages, only with your consent, which you can withdraw at any time.

3. Who we share it with

We do not sell personal data. We share it only with service providers who help us run the website and our business — for example hosting, analytics and email providers — under agreements that require them to protect it, or when the law requires us to.

4. International transfers

Some of our providers may process data outside your country. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.

5. How long we keep it

We keep enquiry data for as long as needed to handle your request and any resulting cooperation, and project data for the period required by accounting and legal obligations. After that, data is deleted or anonymised.

6. Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. You can also lodge a complaint with your local data protection authority.

7. Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

8. Contact

To exercise your rights or ask about this policy, write to info@melon.team.